FAQs

Shipping

1. How do you ship, and what is the price? - We normally ship via USPS to customers in the USA. We offer FREE SHIPPING on all orders, it's our special gift for you.  If stock levels are low in our USA warehouse, we will ship direct from our international warehouse using YUN Express.

2. Where do you ship from? - Most orders are shipped from a distribution center located in California.  If stock levels are running low in our CA warehouse, we will ship direct from one of our International distribution centers.

3. How long will my order take to be delivered? - Order processing will normally take 2-3 working days after which shipping will take place. Shipping usually takes 5-7 working days to get to you.

4. How can I track my order? - We will send you the tracking code to the email that you used when placing your orders. This email will also guide you how to track your package. You can also visit this link to track your order

5. When will my tracking information appear? - Once we email your tracking number, the delivery company usually take 3-4 business days to update the status at their end.  Please don't worry though, your order is definitely on it's way to you

Payment Method

1. How can I pay for my order? - We use Shopify to safely process credit card payments (one of the safest payment option online). All prices are listed in US Dollar

Can I Get A Refund?

1. The ColorPods Guarantee? - Visit this link to read our fantastic ColorPods Guarantee.  Click here to visit page

Our Products

1. Where are your products made? - Like most tech companies, our products are manufactured in PRC, in a complex just down the road from the Apple Factory! Our products are designed in the USA